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The next omnichannel growth model

How digital channels, marketplaces and physical networks can work as one commercial system rather than competing routes to the same customer.

2 min read Author: WalsonParker
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Macro area

Sales, marketing and growth strategy

Align sales, marketing and growth strategy around markets, customers, channels, demand and commercial performance.

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Related capabilities

E-commerce, marketplace and digital channel growth

Build profitable growth across e-commerce, marketplaces and digital channels by aligning demand, assortment and channel economics.

Retail and franchising growth strategy

Define where and how retail and franchise networks should expand based on format economics, demand and capital requirements.

Large-scale distribution growth

Build growth through major retailers and distribution networks by aligning account strategy, assortment and trade economics.

Marketing strategy

Define how marketing should allocate attention and investment across audiences, brand building, demand generation and customer growth.

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