When strategic recovery requires more than cost cutting
How turnaround strategies can rebuild competitive position by resetting the portfolio, operating priorities and sources of future growth.
Read articleRelated macro
Articles
How turnaround strategies can rebuild competitive position by resetting the portfolio, operating priorities and sources of future growth.
Read articleHow leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
Read articleFocus
Every strategic initiative should have a credible path from action to operational outcome and from that outcome to measurable economic value.
A large segment can still be strategically unattractive when acquisition cost, price sensitivity or weak retention undermine its economics.
Strategic challenges
The same person can make very different choices depending on need, context, urgency, channel and willingness to pay.
Broad priorities become ambiguous initiatives when organisations do not define what must materially change for the strategy to work.
POV
Predictability has little strategic value when retention is weak, servicing costs are high or the model transfers excessive risk to the provider.
A B2B strategy becomes stronger when the value proposition is distinctive enough to be highly relevant to some customers and deliberately less relevant to others.
Strategic impact
Revenue can expand while promotions, acquisition spending and channel costs quietly reduce the value created by each additional customer.
Choosing which customers, attributes or economics not to optimise can create a more coherent and defensible basis for advantage.
What we observe
We frequently see strategy focused on outperforming incumbents while deeper changes are altering where future profit will be created.
We frequently see consolidated performance obscure businesses that consume capital and attention without a credible path to attractive returns.