Strategy in a world of overlapping disruptions
How leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
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Articles
How leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
Read articleHow companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleFocus
Additional coverage creates value only while the incremental demand and strategic access justify the economics and complexity required to serve it.
Product resources are scarce, making the value and strategic importance of the problem more consequential than the length of the feature backlog.
Strategic challenges
Customer enthusiasm can coexist with weak pricing, expensive acquisition or an operating model that becomes uneconomic at scale.
A capability creates competitive advantage only when its value, scarcity and economics remain superior to the alternatives rivals can deploy.
POV
Predictability has little strategic value when retention is weak, servicing costs are high or the model transfers excessive risk to the provider.
Scale should follow evidence that the underlying system becomes stronger, not merely larger, as customers and complexity increase.
Strategic impact
A strategy that leaves investment, talent and management attention essentially unchanged may be describing ambition rather than directing action.
A proposition can create substantial customer benefit while weak differentiation or bargaining power prevents the supplier from capturing much of it.
What we observe
We frequently see detailed personas that create little guidance about which customers, occasions or economics should actually be prioritised.
We frequently see consolidated performance obscure businesses that consume capital and attention without a credible path to attractive returns.