Designing the next business model before the current one plateaus
How companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleRelated macro
Articles
How companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleHow leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
Read articleFocus
Revenue and market share can obscure substantial differences in returns across activities, customer groups and positions in the value chain.
A large segment can still be strategically unattractive when acquisition cost, price sensitivity or weak retention undermine its economics.
Strategic challenges
The same person can make very different choices depending on need, context, urgency, channel and willingness to pay.
A message that reassures investors may create concern among employees, regulators or communities if underlying interests are not understood.
POV
Growth becomes destructive when new units cannibalise existing demand or require economics that operators cannot sustain.
Consumer strategy becomes stronger when the business is explicit about which needs it will serve exceptionally well and which it will not.
Strategic impact
A growth product, retention product and harvesting product should not receive resources according to the same assumptions or success criteria.
Demanding conventional certainty too early can eliminate important options before the technical and commercial questions are answerable.
What we observe
We frequently see development capacity committed to accumulated requests without a current strategic rationale for why those priorities still matter.
We frequently see long stakeholder lists without clear prioritisation of which relationships can materially affect strategic outcomes.