Designing the next business model before the current one plateaus
How companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleRelated macro
Articles
How companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleHow leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
Read articleFocus
Revenue and market share can obscure substantial differences in returns across activities, customer groups and positions in the value chain.
A strategy becomes meaningful when priorities impose consequences on where capital, leadership attention and capabilities will not be allocated.
Strategic challenges
Hiring, infrastructure and market expansion can institutionalise assumptions that were never properly tested at smaller scale.
Options that are attractive early in a decline can disappear as cash, customer confidence and organisational capacity deteriorate.
POV
A venture that loses value with every additional customer has a business-model problem, not a growth problem.
Growth becomes destructive when new units cannibalise existing demand or require economics that operators cannot sustain.
Strategic impact
Store size, assortment, service model and location type can change capital intensity, customer missions and network economics.
Shared customers, capabilities or infrastructure create value only when their benefits outweigh coordination, compromise and managerial overhead.
What we observe
We frequently see strategy focused on outperforming incumbents while deeper changes are altering where future profit will be created.
We frequently see long stakeholder lists without clear prioritisation of which relationships can materially affect strategic outcomes.