Strategy in a world of overlapping disruptions
How leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
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Articles
How leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
Read articleHow companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleFocus
Revenue and market share can obscure substantial differences in returns across activities, customer groups and positions in the value chain.
Revenue, users and funding can all create confidence without demonstrating that demand, retention and economics are sufficiently repeatable to support scale.
Strategic challenges
Customer enthusiasm can coexist with weak pricing, expensive acquisition or an operating model that becomes uneconomic at scale.
Different businesses can pursue distinct markets and economics while remaining aligned around a common corporate direction and contribution.
POV
Strong execution cannot preserve advantage indefinitely when the underlying structure determining value capture is moving elsewhere.
Consumer strategy becomes stronger when the business is explicit about which needs it will serve exceptionally well and which it will not.
Strategic impact
A shift in regulation, technology or bargaining power can move economic value between participants without changing total industry demand.
Moving from transactions to subscriptions or outcomes affects cash flow, risk, capabilities and customer relationships far beyond pricing.
What we observe
We frequently see strategic importance assigned according to revenue while complexity, concessions and servicing requirements quietly erode value.
We frequently see new offers forced through legacy revenue, channel and operating models that undermine their intended advantage.